The comparison on the check page is always free, with no sign-up. This page covers the paid monitoring subscription — Monthly, Quarterly, and Half-yearly — plus the once-off plan.
There's no lock-in and no cancellation fee. You can cancel at any time by:
When you cancel, you keep full benefit of the plan — ongoing price monitoring, alert emails, and your dashboard — for the rest of the period you've already paid for, right up to your existing renewal date. You won't be charged again after that date, and your subscription simply doesn't renew.
Because you keep full access through to that date, cancelling partway through a period doesn't come with a partial refund for the unused portion — you've already got, and keep, what you paid for that period.
The once-off plan is a single payment with ongoing monitoring and no renewal — there's no recurring charge to cancel. If you'd like us to stop monitoring and remove your details anyway, just email us at [contact email] and we'll action it; see our Privacy Policy for how we handle data deletion requests.
Outside of the usual consumer guarantees under Australian Consumer Law (for example, if the service doesn't work as described), we don't offer refunds for the unused portion of a billing period you've already paid for — see above for why: you keep the benefit for that whole period regardless of when within it you cancel. If something's gone wrong with your billing or you think you've been charged in error, contact us at [contact email] and we'll sort it out.
Offers and prices change constantly. A plan that's cheapest today may not be next month, and a cheaper one can appear soon after you switch. That's normal, not a mistake. We only suggest switching again when the saving is worth the effort. Our results are estimates from retailers' published rates on the day shown, and a cheaper plan appearing after you switch is not a fault in the service and is not grounds for a refund. Before switching, confirm the price and conditions with the retailer.
Cancelling your subscription stops billing and ongoing monitoring — it doesn't automatically delete your account or history. Your savings history stays visible in your dashboard if you sign back in, and you're welcome to resubscribe at any time. If you'd prefer we delete your data entirely, use Delete my data on the Membership tab of your dashboard once you've cancelled, or just ask: see our Privacy Policy.